Shipping policy
Shipping Policy
At My Puppy Love, we take pride in how we pack and ship every product. Our pet products are made and shipped with care—because we know that what your furry friend needs matters, and how it arrives matters too.
We currently ship across India only. We're working on expanding internationally soon.
Shipping Timelines
- Order Processing: 2–5 business days
- Delivery: 3–7 working days after dispatch
- Orders may reach faster in metro cities. Slight delays may occur for remote or special delivery zones.
Every product is either made to order or carefully packed after a quality check. We believe in getting it right, not rushed.
Shipping Charges
- Free Shipping on all prepaid orders above ₹999
- ₹49 Shipping Fee on prepaid orders below ₹999
Tracking Your Order
Once your order ships, you'll receive a tracking link on email or WhatsApp.
Need help? Just write to us at woof@mypuppylove.in
Multiple Products in One Order?
We usually ship all items in one package to reduce waste and carbon footprint.
If anything is delayed due to quality checks, we'll reach out to you personally.
Questions or Changes?
Drop us a line at woof@mypuppylove.in or call us at +91 8800877546 — our team will get back to you within 24–48 hours.
You can also visit us at mypuppylove.in for more information.
My Puppy Love is a brand of The Pillow Company